Returns and Refunds Policy
Thank you for shopping at UCHICOOK.
If you are not entirely satisfied with your purchase, we’re here to help. All products purchased on www.uchicook.com can be returned as long as they meet the following conditions:
- The product was purchased within the last 30 days
- The product is in its original sealed packaging
- If you received a damaged product, please notify us immediately for assistance.
Wholesale orders are final. Please contact customer service with any questions.
Unless otherwise discussed with UCHICOOK’s customer service, shipping charges incurred in connection with the return of a product are non-refundable. Likewise, all return charges are at the buyer’s expense.
Send the product with its original packing to:
386 Beech Ave Suite B7
Torrance, CA 90501
Once we receive your return, we will issue a credit or refund within 10 business days and send you an email confirmation. Please bear in mind that it can take several days for the transaction to appear on your account, depending on your financial institution.
If you have any questions about our Returns and Refunds Policy, please contact us
By phone number: (310)787-7837
By email: firstname.lastname@example.org